Privacy Policy

1. Data Controller

Savadeck d.o.o., Bulevar oslobođenja 123, 11000 Belgrade, Serbia ("Savadeck", "we", "us") is the data controller for this online shop.

2. Data We Collect

When you place an order we collect the personal data you provide in the checkout form: name, email address, phone number (optional), delivery address, and company details if applicable. We also collect technical data through essential cookies required for the shopping cart to function.

3. Purpose of Processing

• Order fulfilment and delivery coordination.
• Communication about your order (confirmation emails).
• Legal obligations (invoicing, tax records).
• If you consent: analytics (Google Analytics via GTM) to improve the shop experience.

4. Legal Basis

We process your data based on: (a) contract performance (order fulfilment), (b) legitimate interest (fraud prevention, shop improvement), and (c) your consent (analytics and marketing cookies, where applicable).

5. Cookies

This shop uses essential cookies onlyby default (basket storage, cookie consent preference). If you accept analytics cookies through our cookie banner, we additionally use Google Tag Manager with anonymised analytics. You can change your preference at any time by clearing your browser's local storage for this site.

6. Data Retention

Order data is retained for the period required by applicable tax and commercial law (typically 5–10 years). Contact form submissions are retained for up to 12 months unless a longer period is required for ongoing correspondence.

7. Your Rights

You have the right to access, rectify, erase, restrict processing of, and port your personal data. To exercise any of these rights, contact us at shop@savadeck.com.

8. Changes

We may update this policy from time to time. The latest version is always available at this URL.